Sommers Support – 70 Years
Of Customer Service!
For over 70 years,
Sommers has built its reputation on taking care of our customers’ needs before,
during and after your system’s installation. Sommers’ sales team will help you choose the right system for your
needs. Then Sommers’ parts and service will help you keep your system working
reliably, protecting your investment and supplying your power needs for years
to come.
Count on us for:
- Hands-on sales, installation, service in the field
- Expert advice on sizing and specifying
- Qualified local service from authorized dealers
- Full parts inventory for all models
- Easy access to telephone and field support
- “Sentinel” remote monitoring and emergency response
- Preventive maintenance programs
- Repair service for all components, all makes
Parts and Service
have always been our top priorities. We invest in the industry’s best service
technicians, on call 24/7 ready to go to your location, and we maintain a full
parts inventory with fully stocked service vans. (To access after-hours pager call 1-800-690-2396.)
Commissioning
If you just
purchased a new generator system, you may need a professional technician to
confirm the installation. Sommers can quickly provide a quotation to have a
technician come to your site, inspect, and startup your new generator. All we
need is the make, model, and serial
number of the generator and transfer switch. Give us a call!
Sommers carries a
full line of replacement parts for all makes of generators, transfer switches,
replacement filters, and other components. Give us a call or submit an online form with your inquiries. Please have Make, Model, and Serial numbers ready.
Ask about Parts Express: For a small annual fee, Sommers will maintain a record of your system
specs to our database; when you call for parts, we know exactly what you need
to speed shipping and minimize downtime.
Sentinel offers a
full range of remote monitoring and control capabilities for your system. Check
your generator from the office, home or even hotel room - run tests and screen
maintenance needs. Use Web monitoring to ensure your generator responds
properly in a power outage, or to start up your utilities before you arrive.
Use Sommers’ dispatch system to get technicians on-site for emergency service
or maintenance.
Service Contracts
Service contracts
are available for all systems. We offer professional full service and load
banking services, and detailed reports. Contracts can be customized to suit
your application, based on annual, semi annual, quarterly or monthly
inspections.
Contact us for quoting your service needs anywhere in North America.
|
