Careers

Are You:
An individual who looks at challenges as opportunities, a good communicator, enjoy working within a team environment?

An experienced Journeyman licensed in the electrical, automotive, generator technician certified?

Positive, motivated to advance and improve, add value, provide feed-back, and offers solutions?

Looking for a career with room for advancement with an employer who values customers, the contribution of employees, initiative, creativity, and teamwork?

Generator Service Technician

Stratford, Ontario and Charlottetown, PEI

DUTIES

  • Perform preventive maintenance and repairs in the field as required and scheduled.
  • Complete assigned Service and Emergency Calls by troubleshooting all equipment and problem solving the issue by identifying defects and taking corrective action.
  • Demonstrate strong customer service by focusing on completing all assigned maintenance and service work on time and schedule.
  • Keep Service Vehicle neat and tidy stocked with the proper tools and parts as required.
  • Complete all notes and paperwork using CRM platform prior to moving on to the next call.

JOB QUALIFICATIONS

  • EGSA certification preferred.
    Ability to obtain and maintain EGSA certification.
  • Licensed Electrician or Mechanic
    Mechanical and/or electrical aptitude
    Availability and flexibility emergency on call requirements.
  • The ability to work independently, completing assigned work at times in high stress situations.
  • Must have a valid class G driver’s license for the province of employment and be able to provide a clean driver’s abstract.
Apply Now

Service Administrator

Stratford, Ontario

DUTIES

  • Customer first approach, processing service department work orders and creating invoices, submitting warranty claims, service inventory control, scanning backup documentation and other general administration duties as assigned.
  • This role will also be a backup to the service coordinator and will include assisting with incoming service and warranty related phone calls and emails from customers in a polite, professional, and timely manner as well as assisting with quoting preventative maintenance contracts and repairs.

JOB QUALIFICATIONS

  • Excellent customer service background
  • Works well within a team environment.
  • Ability to multitask.
  • Ability to achieve KPI benchmarks and targets.
  • High level of organized and motivation.
  • Strong computer skills (SAP or other business management software, CRM experience)
Apply Now

Sales Representative
(Technical)

Stratford, Ontario

DUTIES

  • Manage efforts and assignments in alignment with corporate revenue goals and objectives (KPI’s)
  • Analyze the effectiveness of sales programs; recommend and implement changes based on findings.
  • Monitor records, reports, and open orders – including shipping, receiving, and order fulfillment – to ensure customer satisfaction.
  • Maintain contracts and relations with major accounts, outlets, wholesalers,    vendors, and other distributors/business partners.
  • Develop and implement channel strategies, reselling agreements, and other growth opportunities.
  • Develop, manage, and nurture new business accounts and partnerships to accomplish profit and volume goals (KPI’s).
  • Communicate brand identity internally to sales department, key accounts, and the customer base at large.
  • Engage in prospecting activities such as cold-calling, business development, hunting for new opportunities.
  • Provide quotes to customers.
  • Provide knowledgeable sales advice to customers and promote products.

JOB QUALIFICATIONS

  • Post-secondary education, or equivalent work experience in the generator industry preferred.
  • Prior experience in a sales/customer service role.
  • Experience in all aspects of sales, including growth strategies, distribution channel management, account development, and business planning.
  • Strong knowledge of retail and/or wholesale sales principles, methods, practices, and techniques.
  • Solid negotiation, conflict resolution, and people management skills.
  • Able to build and maintain lasting relationships with corporate departments, key business partners, and customers.
  • Excellent teamwork and team building skills.
  • Strong problem identification and problem resolution skills.
  • Experience creating incentives and compensation plans.
  • Able to effectively communicate both verbally and in writing.
Apply Now

We are always looking for talented people to join our team, if you think you have skills we'd be interested in, please feel free to submit your resume to us!

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Sommers Generator Systems is fully committed to abiding by all equal opportunity employment standards. Our employment policies strictly prohibit all forms of discrimination on any of the grounds in relevant laws. All our employment practices are solely based on individual merit and our organization's needs at the time.

Sommers Generator Systems is a leading manufacturer and distributor of quality generator systems for over 85 years,
based on integrity, dedication and building relationships.
We are a team of highly skilled professionals working together to power our future.
We provide tailored generator solutions backed by knowledgeable staff 24/7 throughout Canada.
Our mission is to provide proactive and professional sales, service & rentals generator systems to residential, agricultural, commercial & industrial businesses to protect what means the most to us.